The Complaint That Became a Five-Year Client
A frustrated homeowner braced for a fight. We came back in 48 hours and fixed it — and the call that ruined my Tuesday turned into a referral chain worth multiples of the original job.
Read the full postPractical insights on running a construction business and understanding building science — from someone who's done it for 35+ years in the field, in First Nations communities, and in the inspector's seat.
Featured
A frustrated homeowner braced for a fight. We came back in 48 hours and fixed it — and the call that ruined my Tuesday turned into a referral chain worth multiples of the original job.
Read the full postI once had a site super who knew everything — until he didn't work for me anymore. The two weeks that followed taught me what undocumented knowledge actually costs a construction business.
I used to dread the sales part of this business. Then a client told me why they hired me — and it wasn't the pitch. Here's what actually closes high-ticket construction work.
I priced a custom addition at $85 a square foot, won the bid, and finished $22,000 in the hole. Here's what that loss taught me about estimating, contingency, and pricing for profit.
I turned 52 this year and my oldest just moved out. It made me stop and ask whether the evenings missed and weekends lost were worth it — and whether the people I did it for actually knew me.
I used to be the first one on site and the last one to leave. Then I got sick for two weeks — and the jobs kept running. Here's what that taught me about delegation, trust, and getting out of your own way.
Two crews, same scope, opposite outcomes — and the difference wasn't skill. Here's what a real crew culture looks like, and how to build one that holds when you're not on site.
The skills that make you a great builder will actively work against you as a business owner. Here's what to do about it.
A short note from Eddy with a link to each new post — every two weeks, nothing else.
No spam. Unsubscribe with one click any time. Privacy policy.